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Technical

Technical and support related topics

Error while creating a new session
Loudspeaker not working
AIRe Link connection issues
Job Done!
What is a typical data use in AIRe Link session?
Why is AIRe Link a better solution than tools like Facetime, Skype, WhatsApp?
Can I help a customer over phone when he is in trouble to initiate a session?
Is a session with live video and screenshots from customer site GDPR compliant?
Are my data safe when I use my private mobile phone?
Is it safe to provide my mobile number and e-mail address?
Error message when creating a session.
List forum users
Login failed with Firefox V28.1 for IOS, but Safari works (I-Phone7 iOS 13.7)
AIRe Link Login screen is different to earlier logins.
What tools are available in the AIRe Link remote assistant?
What is the snapshot mode?
What is the real-time drawing?
What if I experience network issues?
Is my device compatible and supported for AIRe Link?
How do I schedule and start an AIRe Link session?

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