As an activity manager, I would like to export usage statistics of AireLink in order to work with my teams on the utilization of this tool within the scope of our activities.
At the moment, I am able to generate reports with the following information:
_id
name
startTime
endTime
allowDesktop
allowRecording
allowStartMuted
assistantContacts
clientContacts
deleted
accountId
subscriptionId
Would it be possible to also include the following information (which is visible on the dashboard)?
Call duration
Client satisfaction (Yes, No, No response)
Call resolution (Yes, No with reason, No response)
Thank you in advance for your help.
