bibhuti-bose-60825a Dear Sir, I am facing an issue regarding data mismatch when we export the data between sessions and calls. Can you please explain the reason behind the same. Regards, Bibhuti
petr_kazda Hello, let me explain. Session can have multiple calls. It usually has 24h validity. Call is when client and assistant connects and have direct communication with each other. You can this of session as an envelope for the calls. Best regards, Petr
