Has anyone noticed that when you operate a client’s light on their device, it will not switch off again?
Not sure if this is an isolated incident, or a persistent one.
Hello, this may happen on some devices, but it should be more or less isolated issue.
Ok Thanks Petr,
I will let you know if I come across it again and what devices it is applicable to.
I experienced the same issue during my tests. I subscribed for the trial version in July 2021.
I connected to my own mobile phone (Samsung Note 9) and turned on the flashlight remotely, however, I can’t switch it off remotely on AIRe Link.
I noticed that the flashlight turned off automatically when I opened another app on my mobile phone during the session. The same thing happened when I returned to the session from the other app.
mark-yung-60f7c9 Thanks for the report, we will look into it!